Privacy Policy
Last updated: January 1, 2026
Nyckolette Insurance Solutions ("we," "us," or "our") is a registered DBA (Doing Business As) of Nyckolette D Thompson, a sole proprietorship and licensed insurance agency. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or use our services (collectively, the "Services").
Contents
- Information We Collect
- How We Use Your Information
- SMS / Text Messaging & Mobile Information
- How We Share Information
- Cookies & Tracking
- Data Retention & Security
- Your Choices & Rights
- Children's Privacy
- Changes to This Policy
- Contact Us
1. Information We Collect
We collect information you provide directly to us, including your name, phone number, email address, ZIP code, date of birth or age, and details relevant to your insurance needs (such as household size, current coverage, and general health information you choose to share). We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations with a licensed agent;
- Compare, recommend, and help you enroll in insurance plans available in your area;
- Send you transactional messages such as appointment confirmations, reminders, and plan documents;
- With your consent, send marketing and educational communications about plan options and enrollment periods;
- Comply with legal, regulatory, and carrier requirements; and
- Operate, maintain, and improve our Services.
3. SMS / Text Messaging & Mobile Information
If you provide your phone number and opt in, you may receive text messages from Nyckolette Insurance Solutions (a DBA of Nyckolette D Thompson) related to your inquiry, appointments, plan options, quotes, enrollment periods, plan reviews, and reminders. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any product or service.
No sharing of mobile information: Mobile information and consent records (including phone numbers and SMS opt-in data) will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors and service providers in support of our Services (such as CRM, calendar, messaging, or compliance providers) is permitted only for the purpose of delivering those Services to you.
4. How We Share Information
We do not sell your personal information. We may share information only as follows:
- Service providers: With vendors who perform services on our behalf (such as CRM, calendar, messaging, hosting, and compliance providers), solely to deliver our Services to you.
- Insurance carriers: With insurance companies and their agents when necessary to obtain quotes or process an enrollment you have requested.
- Legal & regulatory: When required by law, regulation, subpoena, or to protect our rights, safety, or the rights and safety of others.
As stated above, mobile opt-in data and consent records are never shared with third parties or affiliates for their own marketing or promotional purposes.
5. Cookies & Tracking
Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and support marketing measurement. You can control cookies through your browser settings; disabling them may affect some site functionality.
6. Data Retention & Security
We retain personal information for as long as necessary to provide the Services, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. We maintain reasonable administrative, technical, and physical safeguards designed to protect your information; however, no method of transmission or storage is completely secure.
7. Your Choices & Rights
You may opt out of marketing emails using the unsubscribe link, opt out of text messages by replying STOP, and request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond consistent with applicable law.
8. Children's Privacy
Our Services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and the "Last updated" date above reflects the most recent revision. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
Nyckolette Insurance Solutions (a DBA of Nyckolette D Thompson)
6943 W Grunder Dr 43, Boise, ID 83709
Phone: (208) 758-7731
Email: [email protected]
Nyckolette Insurance Solutions is not connected with or endorsed by the U.S. Government, the federal Medicare program, the Health Insurance Marketplace, or any State agency. We do not offer every plan available in your area. This is a solicitation for insurance. A licensed insurance agent may contact you.